Developing a Quality Assurance, Quality Control, Quality Improvement (QA/QC/QI) Program

This program differentiates between Quality Control and Quality Assurance and identifies the regulatory bodies and their role in the practice of pharmacy compounding. Responsibilities of personnel are discussed along with recall methods, QA practices, communication and steps to establish a QA program.

Learning Objectives for Pharmacists and Technicians:
1) Differentiate between Quality Control and Quality Assurance

2) Identify influencing bodies and their role in the practice of pharmacy compounding
a) State Board of Pharmacy
b) FDA--Food and Drug Administration
c) USP—United States Pharmacopeia
d) The Joint Commission
e) National Association of Boards of Pharmacy
f) Accreditation Association for Health Care

3) Discuss personnel responsibilities for quality assurance practices
a) Education
b) Dress code
c) Infection Control
d) Personal Protective Equipment

4) Recall methods to prevent cross-contamination

5) Explain quality assurance practices in the compounding pharmacy

6) Explain the importance of communication in the pharmacy

7) Identify the steps to take to establish a Quality Assurance program


This is a knowledge-based CE activity and is targeted to pharmacists and technicians.

The American College of Apothecaries (ACA) is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. ACA has accredited this program for 1.0 contact hour (0.1 CEUs) of continuing education credit for pharmacists and technicians: ACPE UAN#: 0201-9999-19-043-H07-P and 0201-9999-19-043-H07-T.

If you are interested in earning credit for this program, please note that you will be asked to enter your NABP e-Profile ID and date of birth during the credit selection step of the registration process. If you have not yet registered your NABP e-Profile ID, please visit www.nabp.net.